Refund Policy

Last Updated: January 7, 2026

If you purchased a subscription for paid content (“the app”) through Great Apps LLC and are not completely satisfied with your purchase, please review this Refund Policy carefully.

Automatic Renewals

Your subscription will automatically renew for successive periods of the same duration and at the then-current subscription rate. Until you cancel, your payment method will be charged during the 24-hour period before each renewal date. Your continued use of the app and failure to cancel confirms that Great Apps LLC is authorized to charge your payment method.

Please note that deleting or uninstalling the app does not cancel your subscription.

App Store Subscriptions

Due to our subscription structure, subscriptions cannot be canceled through the Apple App Store or Google Play. To cancel your subscription, you must follow the steps outlined in our Cancellation Policy.

Refund Eligibility

Refunds apply only to the first full-price subscription charge and do not apply to subsequent renewals.

Payments made for trials, discounted subscriptions, promotional pricing, or introductory offers are non-refundable, as these are provided at a reduced rate.

Refund Conditions

All refund requests are subject to the following conditions:

1. Trial and introductory offer payments are strictly non-refundable.
2. Refunds apply only to the first full-price subscription charge.
3. No refunds will be issued for requests submitted more than 30 days after the first full-price payment.
4. No refunds will be issued if a subsequent full-price charge has occurred or is attempted.
5. You must provide a valid reason for your refund request. Great Apps LLC reserves the right to request additional information and to deny requests that do not meet eligibility requirements.

Refund Amounts

• Requests submitted within 14 days of the first full-price payment are eligible for a 100% refund of that payment.
• Requests submitted between 15 and 30 days of the first full-price payment are eligible for a 50% refund of that payment.

One-Time Purchases

Certain products offered by Great Apps LLC are sold as one-time, non-subscription purchases and are clearly labeled as such at checkout.

By completing a one-time purchase, you authorize Great Apps LLC to charge your payment method for a non-refundable amount. One-time purchases:

• are non-refundable under all circumstances;
• are not subscription based;
• provide access only to the specified product or content;
• do not guarantee any specific outcomes or results.

Please review all product details carefully before completing your purchase.

Refund Processing

Approved refunds may take up to 14 days to process. If a refund is issued, the subscription will be canceled immediately, and access to premium app content will be revoked.

How to Request a Refund

Quick answer: You can request a refund through your Great Apps User Account if your purchase is eligible. Refund requests are typically processed within 1 business day.

 

Step-by-Step Instructions

1. Visit your Great Apps User Account.
2. Enter the email address used for your purchase.
3. Enter the verification code sent to your inbox to log in.
4. Click the three dots in the top right corner of the relevant subscription.
5. Select Cancel and refund.

What to Expect Next

In case your refund is eligible, it will be processed within 1 business day. You will receive a confirmation email once your request has been processed.

Understanding Refund Eligibility

If the Cancel and Refund button is unavailable, or if you encounter the following system message:

 

"Refund not available for this purchase. There are no payments eligible for a refund under our Refund Policy. A refund cannot be issued because one or more of the following conditions apply: 

• The payment was for a trial, discounted subscription, promotional price, or introductory offer. 
• The request was submitted more than 30 days after the first full-price charge. 
• A subsequent full-price renewal charge has already occurred or was attempted. 
• The payment is not the first full-price subscription charge. 
• The purchase is a one-time, non-subscription product (e.g., an eBook)."

 

This indicates that our automated system has determined the purchase is not eligible for a refund based on our Refund Policy. Please note that this determination is final and cannot be overridden or manually reviewed by our support team.

Troubleshooting Login Issues

If you are having trouble receiving the verification code, please follow these steps:

 

• Check all folders in your inbox, including Spam, Promotions, and Social.
• If you still cannot locate the code, this may indicate that there is no active subscription linked to the email address you entered.

Customer Support

For questions regarding refunds, cancellations, or app access, please contact [e-mail].

By continuing to use our services, you acknowledge and agree to this Refund Policy.