Request a Refund

Quick answer: Submit a Refund Request Form within 30 days of your purchase. Refunds take up to 14 days to process.

 

Eligibility Requirements

Before you request a refund, make sure:

 

✓ Within 30 days of your original purchase date
✓ First full-price charge only (trials, discounts, digital products and renewals don't qualify)
✓ Matching email - Use the same email from your purchase 

 

How to Request a Refund

1. Submit the form: Click the "Submit a Refund Request" button below and fill out the form

2. Use the correct email: Enter the same email address from your purchase receipt

3. Wait for processing: Refunds take up to 14 days to appear on your bank statement

 

Important: You may receive additional instructions to follow. 

 

Important Notes

⚠️ Cancellation timing: Any cancellation requests take effect at the end of your current billing cycle

⚠️ Non-refundable charges: Trial periods, discounted rates, digital products, and renewal charges cannot be refunded

⚠️ One refund per customer: We only refund your first full-price subscription charge

 

Already submitted a request? If you're unsure about your refund status, email [e-mail]

 

Review our full Refund Policy

Submit a Refund Request